Terms of use

1. Who we are — and who we aren't

CompareVillas is published by The Media Den Limited, a company registered in England and Wales (company number 14235678), registered office: F29 Flexspace Newton Aycliffe Incubation Centre, Durham Way South, Aycliffe Business Park, Newton Aycliffe, DL5 6XP, United Kingdom.

CompareVillas is an introducer. We research and compare holiday villas and the companies that offer them, and we link you to those providers so you can book directly with them.

We compare accommodation only. We never combine accommodation with flights, transfers, car hire or any other travel service, and nothing on this site constitutes or facilitates a package or linked travel arrangement.

2. Our information — honest, but check it

We put real effort into accuracy: factual claims are sourced, factual sections carry a "Checked" date, and errors are corrected visibly under our complaints policy. But villa details — availability, facilities, fees, protections — are set by providers and can change after we've checked them.

Always verify the details that matter to you with the provider at the point of booking. The listing you book from, and the provider's own terms, are what govern your booking — not our description of them.

3. Scores and verdicts are opinion

Our scores, ratings and verdicts are our honest editorial opinion, based on the data stated in each case (map measurements, published specifications, provider disclosures) as it stood on the stated "Checked" date. They are a research aid, not a guarantee, promise or warranty about any property, company or holiday. The methodology page explains what goes into a score — and, just as importantly, what we can't score yet.

4. Using the site

• The site is free to use for personal, non-commercial purposes.
• You may quote our content with attribution and a link; you may not scrape, republish or resell it wholesale without our written permission.
• Don't misuse the site — no attempts to disrupt it, probe it, or use it for anything unlawful.

5. Third-party links

We link to villa companies, platforms and other external sites. We choose those links honestly (see how we make money), but we don't control external sites and aren't responsible for their content, accuracy or conduct. Some links may pay us a commission if you book; this never affects our scores or rankings.

6. Our liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded — including liability for death or personal injury caused by our negligence, or for fraud.

Subject to that:

• We are not liable for any booking you make with a provider — including its price, quality, availability, cancellation or the provider's performance. Those matters sit with the provider under your contract with them.
• We are not liable for losses arising from reliance on information that was accurate when checked but later changed, or from your decision not to verify details with the provider before booking.
• The site is provided "as is"; we don't guarantee it will be uninterrupted or error-free.
• We are not liable for indirect or consequential losses, or loss of profit, arising from use of the site.

7. Changes

We may update these terms from time to time; the date at the top tells you when we last did. Continuing to use the site after a change means the updated terms apply.

8. Governing law

These terms, and any dispute arising from them or from use of this site, are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction — except that if you live in Scotland or Northern Ireland, you keep any right to bring proceedings in your local courts.

Questions?

Email hello@comparevillas.com — we reply within five working days.